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Insurance evaluation patterns

Insurance evaluation patterns — primitive ratio, span rules, GEPA labeling, cadence.

The recommended evaluation-primitive ratio for insurance AI is 65/25/10 — deterministic rules, code assertions, and judges respectively. Insurance has more rule-bound regulatory surface than most industries (state DOI rate filings, statute deadlines, sub-limit math) so rules and assertions dominate.

Primitive ratio

Primitive
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Why

Deterministic rules

65%

State filings, document-version match, dollar-amount math, SoL deadlines

Code assertions

25%

Policy-section citation existence, premium-band feasibility, SIU reason-code count

LLM judges

10%

Explainability, hedge-language quality, liability-finding rationale

Reserve judges for "does this read like a regulator-defensible explanation" tasks. Use rules everywhere a number, date, or document version can be checked.

Pattern table

Scenario
Primary primitive
Specific check

Claims triage — severity bucket

Rule

Severity ≥ "major" auto-routes to senior adjuster

Claims triage — coverage citation

Code assertion

Cited policy section ID exists in policy file

Claims triage — photo presence

Rule

Required-photo flag set when policy demands it

Underwriting — fairness

Code scorer

Disparate impact ratio ≥ 0.8 (four-fifths)

Underwriting — premium justification

Rule

Every premium decision cites a rate filing factor

Underwriting — state rule applicability

Rule

State-specific exclusions match policyholder state

Underwriting — explainability

Judge

Reasoning is regulator-followable

Policy Q&A — document grounding

Judge

Faithfulness to customer's policy version

Policy Q&A — version match

Rule

Cited doc version = active version

Policy Q&A — sub-limit math

Rule

Dollar amounts in output match policy file

Policy Q&A — hedge language

Rule

Required disclaimer string present

Fraud — top-decile precision

Code assertion

High-score band matches confirmed-fraud rate

Fraud — referral fairness

Code scorer

Group-rate ratio within tolerance

Subrogation — SoL deadline

Rule

Every subrogation file has SoL date and jurisdiction

Span rules

Insurance traces should expose at minimum these spans:

  • policy.lookup — which policy version was retrieved

  • coverage.eval — which exclusions and endorsements applied

  • rate.filing.cite — which filed factor justified the premium

  • siu.scoring — fraud score and contributing factors

  • subrogation.identify — liable-party identification and SoL computation

Span-level scorers run on each span independently. Failure of any one fails the trace.

GEPA labeling

For each insurance judge, label ≥ 50 paired examples drawn from real (de-identified) claim files:

  • Claims triage: 30 routine + 15 escalations + 5 fraud-flagged

  • Underwriting: 25 standard + 15 substandard + 10 declined

  • Policy Q&A: stratified across coverage types and policy form versions

  • Fraud SIU: match labeled-fraud set with non-fraud controls (1:3 ratio is typical)

  • Subrogation: labeled by senior subrogation attorney

Run judge optimization with budget="medium" until agreement-with-humans ≥ 92%. Drop iteration if the optimized judge regresses on a held-out 20% slice.

Cadence

Cadence
Activity

Per-PR

Run the scenario test set as a CI gate; deterministic rules + assertions only

Daily

Sample 1-5% of production traces; run all judges + rules

Weekly

Drift report on score distributions; underwriting fairness audit

Monthly

GEPA re-optimization of judges if drift detected

Quarterly

Bench against a frozen scenario suite to catch silent regressions

Annually

DOI examination prep — pull last 12 months of evaluations and rule outcomes

See also

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