Insurance evaluation patterns
Insurance evaluation patterns — primitive ratio, span rules, GEPA labeling, cadence.
The recommended evaluation-primitive ratio for insurance AI is 65/25/10 — deterministic rules, code assertions, and judges respectively. Insurance has more rule-bound regulatory surface than most industries (state DOI rate filings, statute deadlines, sub-limit math) so rules and assertions dominate.
Primitive ratio
Deterministic rules
65%
State filings, document-version match, dollar-amount math, SoL deadlines
Code assertions
25%
Policy-section citation existence, premium-band feasibility, SIU reason-code count
LLM judges
10%
Explainability, hedge-language quality, liability-finding rationale
Reserve judges for "does this read like a regulator-defensible explanation" tasks. Use rules everywhere a number, date, or document version can be checked.
Pattern table
Claims triage — severity bucket
Rule
Severity ≥ "major" auto-routes to senior adjuster
Claims triage — coverage citation
Code assertion
Cited policy section ID exists in policy file
Claims triage — photo presence
Rule
Required-photo flag set when policy demands it
Underwriting — fairness
Code scorer
Disparate impact ratio ≥ 0.8 (four-fifths)
Underwriting — premium justification
Rule
Every premium decision cites a rate filing factor
Underwriting — state rule applicability
Rule
State-specific exclusions match policyholder state
Underwriting — explainability
Judge
Reasoning is regulator-followable
Policy Q&A — document grounding
Judge
Faithfulness to customer's policy version
Policy Q&A — version match
Rule
Cited doc version = active version
Policy Q&A — sub-limit math
Rule
Dollar amounts in output match policy file
Policy Q&A — hedge language
Rule
Required disclaimer string present
Fraud — top-decile precision
Code assertion
High-score band matches confirmed-fraud rate
Fraud — referral fairness
Code scorer
Group-rate ratio within tolerance
Subrogation — SoL deadline
Rule
Every subrogation file has SoL date and jurisdiction
Span rules
Insurance traces should expose at minimum these spans:
policy.lookup— which policy version was retrievedcoverage.eval— which exclusions and endorsements appliedrate.filing.cite— which filed factor justified the premiumsiu.scoring— fraud score and contributing factorssubrogation.identify— liable-party identification and SoL computation
Span-level scorers run on each span independently. Failure of any one fails the trace.
GEPA labeling
For each insurance judge, label ≥ 50 paired examples drawn from real (de-identified) claim files:
Claims triage: 30 routine + 15 escalations + 5 fraud-flagged
Underwriting: 25 standard + 15 substandard + 10 declined
Policy Q&A: stratified across coverage types and policy form versions
Fraud SIU: match labeled-fraud set with non-fraud controls (1:3 ratio is typical)
Subrogation: labeled by senior subrogation attorney
Run judge optimization with budget="medium" until agreement-with-humans ≥ 92%. Drop iteration if the optimized judge regresses on a held-out 20% slice.
Cadence
Per-PR
Run the scenario test set as a CI gate; deterministic rules + assertions only
Daily
Sample 1-5% of production traces; run all judges + rules
Weekly
Drift report on score distributions; underwriting fairness audit
Monthly
GEPA re-optimization of judges if drift detected
Quarterly
Bench against a frozen scenario suite to catch silent regressions
Annually
DOI examination prep — pull last 12 months of evaluations and rule outcomes
See also
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