Retail and e-commerce

Retail and e-commerce AI evaluation — product Q&A, customer support, recommendations.

Top scenarios

• Product Q&A — chat answers questions from the catalog
• Support automation — handle order, return, shipping queries
• Recommendations explanation — explain why a product was recommended

Why Stratix

Catalog-faithfulness rules catch hallucinated product attributes. Latency scorers gate user-facing performance.

Industry pattern

→ Retail: product description generation pattern

Scenarios | Eval patterns | Compliance | Cookbook