> For the complete documentation index, see [llms.txt](https://docs.layerlens.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.layerlens.ai/12.-support/12-support.md).

# Support

Stratix support — channels, FAQ, troubleshooting, contact.

<table data-view="cards"><thead><tr><th></th><th></th><th></th></tr></thead><tbody><tr><td><strong>FAQ</strong></td><td>The 10-most-asked questions.</td><td><a href="/12.-support/faq.md">Read</a></td></tr><tr><td><strong>Troubleshooting</strong></td><td>Common issues and fixes.</td><td><a href="/12.-support/troubleshooting.md">Read</a></td></tr><tr><td><strong>Contact</strong></td><td>How to reach support.</td><td><a href="/12.-support/contact.md">Read</a></td></tr><tr><td><strong>Community</strong></td><td>Forums, Slack, docs feedback.</td><td><a href="/12.-support/community.md">Read</a></td></tr><tr><td><strong>Best practices</strong></td><td>Quick reference for new users.</td><td><a href="/12.-support/best-practices.md">Read</a></td></tr><tr><td><strong>Glossary pointer</strong></td><td>Defined terms.</td><td><a href="/12.-support/glossary-pointer.md">Read</a></td></tr><tr><td><strong>SDK troubleshooting</strong></td><td>SDK-specific errors and fixes.</td><td><a href="/12.-support/sdk-troubleshooting.md">Read</a></td></tr><tr><td><strong>API troubleshooting</strong></td><td>REST API issues.</td><td><a href="/12.-support/api-troubleshooting.md">Read</a></td></tr><tr><td><strong>Billing FAQ</strong></td><td>ECU and billing questions.</td><td><a href="/12.-support/billing-faq.md">Read</a></td></tr></tbody></table>